Outstanding Customer Service: Speedy Glass, Winnipeg

I had such great service this morning from Speedy Glass that I felt the need to give them a huge shout-out!
I took my vehicle in for stone chip repair of a chip on the passenger’s side.  There was another chip on the driver’s side that I had not noticed and they brought to my attention.
The [...]

Oh Canada – We Love our Beaver!

Canada’s history magazine, “The Beaver”, has just published it’s last issue under that name.  The new name, “Canada’s History”, was a necessity since the word “beaver” has evolved from a reference to Canada’s national animal to a reference to a part of the female anatomy
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Does your offline business need to engage online?

Last night I contacted a local bricks-and-mortar company via their website contact page.  And I immediately took note of a couple of things.
First, there was no thank you for contacting us page.  One missed opportunity.
Second, there was no thank you for your submission autoresponder.   Second missed opportunity.
Third, they didn’t answer my email or call me [...]

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Want better service? Ask for it!

I received a note in the mail the other day from a local internet/tv/phone company offering a ridiculously low priced intro for their high speed internet service.  Considering I’m paying $50 per month, taxes in, for my internet, I saw the price of $9.95 per month and though hell yeah! That’s a significant pile of [...]

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Some Canada Day Chuckles for You

This was so much fun the kids didn’t want to stop!

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