Selling to Women IS Different – Get it or Lose!

When I was shopping for a new SUV, I emailed a local dealer about a 2006 vehicle listed on their website. I received a reply, a day later, but a reply none the less. I was asked when would be a good time for a test drive and set an appointment.
When I arrived, [...]

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Customer Service Fail & Win: Staples on Pembina

I went to Staples on Monday and purchased a PC laptop – I’ve avoiding doing so for quite a while but the task that needed handling would ultimately need more power than a netbook could muster. (I now have a netbook for sale – email for details! )
I went right for the Toshiba, since we’ve [...]

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Customer Service Fail: Steve Renner & List-Pros.com

I just tried to sign up for a list building video and ezine, and the sign up form gave me the following error:
“Software error:
Can’t call method “prepare” on an undefined value at arp3-data.pl line 40.

For help, please send mail to the webmaster (webmaster@steverenner.com), giving this error message and the time and date of the [...]

Customer Service Fail: Wal-Mart

It’s not like I ever expect stellar customer service from a behemoth like Wal-Mart, but the encounter I had on 21 Feb 2010 at the Wal-Mart on Kenaston Blvd. in Winnipeg was an epic fail!
In the course of buying my daughter an iPod Touch for her birthday, we went to the electronics section and located [...]

Are business cards passe?

With a slew of new ways to transfer standard biz card data between smartphones, iPhones or Blackberrys, is the paper stock biz card dead?
Thought not mentioned in the article, iPhones can also grab a free app called “Bump” – when you meet another iPhone user who also has “Bump”, you simply do a fist bump [...]

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3 Things You Need to Know About…Wishlist Member

WishList Member is a WordPress plugin that you can use to create a membership based site.  WishList Expert Terry Green has the following tips to maximize your use of WishList.

Create a dashboard page with quicklinks to the various areas of your site for each level of your membership, then use that page as the redirect [...]

3 Things You Need to Know About…Article Marketing

1. Always give valuable information. In a quest to write more articles or to write their articles quickly, some authors sacrifice quality of information. You can make your articles memorable by making sure they always have highly relevant and interesting information for your readers.
2. Keywords do matter. Use a keyword research tool like Wordtracker to [...]

Oh Canada – We Love our Beaver!

Canada’s history magazine, “The Beaver”, has just published it’s last issue under that name.  The new name, “Canada’s History”, was a necessity since the word “beaver” has evolved from a reference to Canada’s national animal to a reference to a part of the female anatomy
READ MORE HERE

Customer Service Experience: The Brick

My daughter is returning home on January 11th after a horrible experience with her biological father in Nova Scotia.  She had moved there in late August of 2009 and when she called Sunday crying so hard she couldn’t breathe, I knew she needed to get out of there ASAP.  My father and brother-in-law went to [...]

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Customer Service Experience: CAA

So I had to trade in my sporty Mazda 3 thanks to the wonders of aging and arthritis.  I bought a Kia Sportage.
Which wouldn’t start yesterday afternoon.  Tried a few times and then decided that since it wasn’t going to happen, I should call roadside assistance and ask for a boost.  The wait was 3 [...]

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