How to Piss Off a WordPress Customizer in 10 Easy Steps

Buy a “bare bones” WordPress package with 1 hour customization time Ask the designer to give you a site exactly (words, graphics and all) like the one the designer has on a premium WordPress theme sites’ showcase page Refuse to give the designer ANY original material for custom graphics or content for the site Insist [...]

Selling to Women IS Different – Get it or Lose!

When I was shopping for a new SUV, I emailed a local dealer about a 2006 vehicle listed on their website. I received a reply, a day later, but a reply none the less. I was asked when would be a good time for a test drive and set an appointment. When I arrived, I [...]

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Customer Service Fail & Win: Staples on Pembina

I went to Staples on Monday and purchased a PC laptop – I’ve avoiding doing so for quite a while but the task that needed handling would ultimately need more power than a netbook could muster. (I now have a netbook for sale – email for details! ) I went right for the Toshiba, since [...]

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Customer Service Fail: Steve Renner & List-Pros.com

I just tried to sign up for a list building video and ezine, and the sign up form gave me the following error: “Software error: Can’t call method “prepare” on an undefined value at arp3-data.pl line 40. For help, please send mail to the webmaster (webmaster@steverenner.com), giving this error message and the time and date [...]

Customer Service Fail: Wal-Mart

It’s not like I ever expect stellar customer service from a behemoth like Wal-Mart, but the encounter I had on 21 Feb 2010 at the Wal-Mart on Kenaston Blvd. in Winnipeg was an epic fail! In the course of buying my daughter an iPod Touch for her birthday, we went to the electronics section and [...]

Customer Service Experience: The Brick

My daughter is returning home on January 11th after a horrible experience with her biological father in Nova Scotia.  She had moved there in late August of 2009 and when she called Sunday crying so hard she couldn’t breathe, I knew she needed to get out of there ASAP.  My father and brother-in-law went to [...]

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Customer Service Experience: CAA

So I had to trade in my sporty Mazda 3 thanks to the wonders of aging and arthritis.  I bought a Kia Sportage. Which wouldn’t start yesterday afternoon.  Tried a few times and then decided that since it wasn’t going to happen, I should call roadside assistance and ask for a boost.  The wait was [...]

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You Will Always have “Challenging” Clients

Today has been a rather challenging day for me, and a very odd one as well. Luckily I have peanut butter balls left over from Christmas dinner A client had purchased my $295 package which includes a premium WordPress theme, 1 hour of customization, basic SEO and installation of my 7 recommended plugins. I completed [...]

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My experience working with Jill Chongva was extremely pleasant and professional....I would highly recommend Jill’s services for a customized Wordpress theme.

~Andrea Chin
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